FAQ

Questions / Answers

Checkout Frequently Asked Questions

Do you have party rental questions? Below are all the facts you need to know when renting an inflatable game or any supplies from a Party Rental company. Hopefully, these frequently asked questions and answers will provide all the information you need. If not, we love helping customers please shoot us an text or a phone call. This information also serves as the terms and conditions for any rental, so please read carefully before completing any reservation.

As the saying goes, “the early bird gets the worm.” The earlier you make your reservation, the better your chances are at obtaining your first choice. Party rentals are always rented on a first-come with-deposit, first-serve basis. Please keep in mind items can only be held or reserved by completing your deposit. Long story short, the soon is always the better. Still, even when your event is right around the corner, we will do our best to accommodate.

Yes, a 50% deposit is required to complete your reservation (75% for non-residential) for all inflatables, soft play sets, and other party equipment rentals. We will take down your information at the time of reservation however, your reservation is not completed until after we receive your deposit. We kindly ask that if you decide to cancel your reservation, please let us know as soon as possible prior to your birthday party or event so that we may rent the unit out to another child’s party. Payment in full is due upon delivery. There is a 50% cancellation fee when less than 48-hour notice is given; with at least 48-hour notice of cancellation, your deposit will be returned. A $50 fee will be assessed for returned checks.

Yeah! We deliver but NOT install. At this time, we inspect the inflatable for cleanliness and safety. When your party is over, we will return at the time selected by you to disassemble the unit. This service is included in the rental cost.

Any Questions? Ask Us!!

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